Seeing as how I've been living with a fire hazard for the last four years, I applied for a replacement. Curious as to why I had not yet received said replacement, I shot an inquiry to Dell's customer service department. They responded today:
Dell is currently working with the supplier to provide a replacement adapter as soon as possible to everyone affected by the recall. At this time we do not have an estimated ship date; however you will be notified via e-mail when your adapter is shipped.
Pretty cool, Dell. Take your time. Oh, and could you maybe work with a DIFFERENT supplier? Like, one that doesn't make defective AC adapters that put me at risk for electrical shock and homelessness?
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